When ordering with us, we promise that you will own a beautiful and quality handmade bicycle by AOI.CYCLE.
Please check the delivered goods immediately for obvious defects in material or manufacture or transport damage. You need to inform us of any defects or faults with the goods immediately so that we can take remedial action as quickly as possible.
Frame, Fork and Handlebar from AOI.CYCLE are under warranty for 10 years.
Internal hubs, Brake system, chainwheel & crankset, pedal are under warranty for 1 years.
Warranty period begins with the delivery date to the customer. As proof of purchase and delivery, please store the sales receipt for the duration of warranty.
The warranty is limited to the original buyer of the product only and is not transferable. Should the product be transferred to another person, this warranty expires.
The right of warranty will be withdrawn if the damage was caused by misuse as in the following context: